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Contact

Email us.

Support for Citefolk is by email. Write to [email protected] about your account, billing, the extension or anything on this site.

What to include

A few details save a round trip.

  • Something in the app

    Your workspace and brand, the link to the page, what you did, what you expected and what happened instead. A screenshot helps.

  • The browser extension

    To get the extension, just ask. For a problem, add your Chrome version, the extension's version from chrome://extensions and the Reddit thread's link.

  • Billing

    Your workspace name and the email you used at checkout. Never send card details: Dodo Payments handles payments and we don't see card numbers.

  • Your account and data

    Which account and workspace you mean, and what you're asking, for example to delete your account. The privacy policy says what we keep and for how long.

Citefolk is not affiliated with Reddit, Inc., so we can't help with Reddit accounts, bans or moderation decisions. For those, contact Reddit or the subreddit's moderators.