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Terms of service

Draft dated Nov 7, 2026

Draft: pending legal review. This is a working draft written before legal review. It will change, and items in brackets are still open.

These terms cover your use of Upthread: the web app, the browser extension and the reports you share. By creating an account you agree to them. The short version: post only as yourself, follow Reddit's rules and each community's rules, and remember that you are responsible for what you post.

The service

Upthread finds Reddit threads through Google results and AI-engine citations, scores them, drafts replies from the thread and your brand facts, and tracks what happens after you post. You post every reply yourself, from your own account. Upthread never posts, votes or comments for you.

Accounts and workspaces

You need an account with a verified email address. A workspace can hold several brands and members with owner, admin or member roles. You are responsible for the people you invite and for keeping your sign-in details safe.

Acceptable use

You must follow Reddit's user agreement and content policy, and the rules of every community you post in. You must not use Upthread to:

  • post, vote or comment automatically, or through any account that isn't your own;
  • run several accounts to boost your own content, or buy, rent or borrow accounts;
  • manipulate votes in any way;
  • post commercial content without disclosing your connection to the brand;
  • invent personas or experiences, or impersonate anyone;
  • get around Reddit's detection, rate limits or bans;
  • harass people, spam communities or post anything illegal;
  • copy, resell or scrape Upthread itself.

We may suspend a workspace that breaks these rules. Read our principles for the thinking behind them.

Your content and AI drafts

You own what you put into Upthread and what you post. You let us process it only to run the service for you. Drafts are suggestions written with AI. They can be wrong, so read and edit every draft before you post it, and fill in the placeholders with your own experience. You are responsible for anything you post.

No guaranteed outcomes

We don't promise rankings, AI citations, upvotes, clicks or sales, or that any comment stays up. Reddit, Google and the AI engines are independent services that change without notice. Numbers from API engines are an approximation of what people see in those apps, and we label them that way.

Third-party services

Upthread is not affiliated with, endorsed by or sponsored by Reddit, Inc. Reddit is a trademark of Reddit, Inc. The extension works on reddit.com pages you open, under your own Reddit account and Reddit's own terms.

Trial, plans and billing

  • New workspaces get a 7-day trial with Starter limits. No card is needed.
  • Paid plans are sold and billed by Dodo Payments as our merchant of record. Dodo Payments processes your payment, collects any sales tax, VAT or GST that applies, and issues your invoices and receipts.
  • Prices are in US dollars. Sales tax or VAT may be added at checkout, depending on where you are.
  • Plans are billed in advance, monthly or yearly, and renew automatically at the end of each period until you cancel.
  • You can change your plan from billing settings, which shows what you pay before you confirm. You can cancel at any time from Manage billing; a plan canceled at the end of its period keeps running until that period ends.
  • Plan limits apply to the whole workspace.
  • Refunds follow our refund and cancellation policy.

Ending your account

You can stop using Upthread and delete your account at any time. We may end or suspend accounts that break these terms. What happens to your data afterwards is set out in the privacy policy.

Disclaimers and liability

[disclaimer of warranties and limitation of liability, to be written in legal review]

Governing law

[governing law and venue to be decided]

Changes and contact

We will post changes here and email workspace owners about material ones before they take effect. Questions go to [email protected].